Privacy Policy
Last Updated: October 2026
1. Data Privacy Guarantee
Doctor Laptop treats client confidentiality with absolute priority. Our repair technicians are strictly prohibited from accessing, viewing, copying, or distributing private files, photos, browser histories, or credentials stored on customer devices.
2. Contact Information Usage
Information gathered via our website quote forms, WhatsApp conversations, or job card logs (including name, telephone number, email, and laptop model) is utilized solely for customer service communication, repair tracking, and warranty verification. We never share or sell personal data to external marketing agencies.
3. Secure Storage of Devices
All customer laptops admitted for bench inspection or overnight repair are tagged with tamper-evident tracking barcodes and stored inside locked, fire-resistant security cabinets within our monitored facility.